At Canal Point Movers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and visit our website. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The types of information we collect include:

• Personal Information: This includes your name, address, phone number, email address, and payment information. We collect this information when you request a quote, book a service, or contact us for inquiries.

• Non-Personal Information: We may collect non-personal information automatically through the use of cookies or similar technologies, such as your IP address, browser type, pages viewed, and the time and date of your visit.

• Payment Information: When you make a payment, we may collect your payment details (credit card or bank information), though sensitive payment information is processed through secure, third-party payment gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to process and fulfill your requests for moving, storage, and related services. This includes scheduling services, confirming bookings, and delivering requested information.

• To Communicate with You: We may use your contact information to send service-related communications, such as booking confirmations, reminders, and updates on your move. You may also receive customer service emails for inquiries or support.

• To Improve Our Services: We analyze data to improve our services, enhance user experience, and optimize our website for better functionality.

• For Marketing and Promotions: With your consent, we may send promotional communications, including special offers, discounts, or new services. You can opt out of these communications at any time by following the instructions in the email or by contacting us directly.

3. How We Protect Your Information

We implement a range of security measures to ensure the protection of your personal data:

• Encryption: Sensitive personal and payment information is encrypted during transmission to ensure it remains secure.

• Secure Storage: We store your information on secure servers with strict access controls to prevent unauthorized access or disclosure.

• Third-Party Providers: We use third-party service providers (e.g., payment processors) to assist in processing your data securely. These providers are obligated to comply with data protection laws and implement appropriate safeguards.

While we take reasonable steps to protect your information, no method of data transmission over the internet or storage system is entirely secure. We cannot guarantee the absolute security of your data.

4. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, storage facilities, or marketing agencies. These providers are required to keep your information confidential and use it only for the purpose of providing their services to us.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track usage patterns.

• Types of Cookies We Use:
  • Essential Cookies: Necessary for the operation of our website, such as keeping you logged in or remembering items in your cart.
  • Analytics Cookies: Help us understand how visitors use our website, so we can improve our services.
  • Advertising Cookies: Used to serve personalized ads to you based on your interests.

You can manage cookie settings through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You have the right to access, correct, or update your personal information at any time by contacting us directly.

• Opt-Out: If you no longer wish to receive marketing communications, you can opt out by clicking the “unsubscribe” link in our emails or contacting us to request that we stop sending such communications.

• Data Deletion: You may request that we delete your personal information, subject to certain legal and contractual obligations.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

Canal Point Movers reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Canal Point Movers
12730 US-441, Canal Point, FL 33438
Phone: +1 561-231-2973
Email: info@canalpointmovers.com

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

This Privacy Policy is intended to ensure transparency about the information we collect and how we protect your privacy while using Canal Point Movers’ services.